The System
The system operates by first identifying the issue or problem of the facility and building. If there is a malfunction or inconsistency, you would be alerted, immediately giving you the ability to contact central command without the need of calling in to the company’s service operator. The system would then auto-generate a ticket, saving the time, resources, and cost that would otherwise be used for an operator to manually open up a case, provide and record a ticket number, and transcribe a report. Plus, tickets issued by the system would be stored within the cloud storage, allowing easy access and locating.